PLEASE READ IMMEDIATELY UPON RECEIPT OF PRODUCT
Please examine for any damages which might have occurred during transit. The flooring rolls should be resting on corrugated cradles and strapped/bound to an 8’ Pallet along with boxes containing tape and other flooring supplies including installation products and maintenance supplies. Check against the packing list or you sales invoice. If you have any questions about the condition of the flooring you have received or if the rolls have been removed from the pallet, please take multiple photos from different angles with good lighting and minimal glare, and contact your stagestep salesperson as soon as possible. If you see any evidence that shipment is damaged, you must note “Damaged” on delivery receipt. You can note specific damage as well but then you must be complete in your assessment. Upon receipt all rolls of vinyl flooring should immediately be removed from the 8’ pallet, inspected and stood up on a perfectly level floor or leaned against a wall in the most upright position possible. Failure to do so may result in deformation of the vinyl for which stagestep will not be responsible. Please look for the stagestep instruction manual attached to one (of the) roll(s) of vinyl flooring for further instructions.
